All the orders that you place through this website are deemed to be an offer by you to purchase the products or services that are supplied subject to these Terms of Sale and are subject to our acceptance of the order. We may choose not to accept an order without providing a reason. You are presented with a range of choices during the ordering process. It is your responsibility to ensure that you read and understand these choices before you proceed with any purchase. Please contact us during the usual UK office hours if you are unsure about anything before you proceed with a purchase. (Please note that, while we endeavour to respond to enquiries promptly, we cannot guarantee to do so. It remains your responsibility to seek advice about the product you intend to order before the order is placed.)

What you receive

We are a specialist companies formation agent and we make use of the filing facilities provided by the various jurisdictions worldwide. Provided that you have complied with the formalities necessary to order a company formation from us, we will start your company on the same day, but the registration of companies can take 1-30 days depending on the company formation procedures of the chosen country of legislation. However, we have no control over this process, which may take longer.

Upon a successful formation, you will also receive the company documents via email and post. By purchasing our virtual office and/or service address, you are automatically opting-in to our digital mailroom system. This means government mail received at our address will be securely opened, scanned and then emailed to you as well as being made available on your account. Original copies will be securely held for 7 days during which time you can request them to be forwarded. After this time, all unclaimed originals will then be securely destroyed.

Services not included in a product that you purchase from us online

Our products do not include any of the following in respect of any of the packages we offer for sale online: Accountancy advisory services, tax advice, auditing of your books or other services not expressly mentioned. Please note that packages that include the maintenance of the statutory books of the company do not include any of these services. You will need to arrange these separately. You can purchase advice on the suitability or adequacy of any company from us for your intended purposes.

You are strongly advised to seek independent advice before you purchase a company from us. We assume that you have done so. If you have not yet obtained such advice, please do not proceed with any purchase until you have done so.

Company Names

Where preferred company name(s) are selected by the Client for registration for whatever reason, we warrant only that it will make application to the Companies Registry for the registration of that name(s), and that if registration is permitted, it is permitted by the Companies Registry on the basis of the view that it will not conflict with the name of any other company at that time of registration on the Companies Registry. We do not warrant that the use of the company name will not conflict with the rights of currently operating businesses, and we do not warrant that the use of the name may not give rise to actions for passing off, or for the infringement of any other proprietary or legal right. LegalGenius™ has not investigated and cannot investigate the possibility of the existence of conflicting rights and the Client accepts sole responsibility for meeting all and any claims of any kind whatsoever arising out of the use of the company name and agrees to indemnify LegalGenius™ in respect of any costs, expenses or damages it suffers or for which it is held liable as a result of any such claims.

Renewals of Registered Office and Service Address

All the company formations come with one-year Registered Office and/or Service Address. After one year, the service is subject to a renewal. Virtual Office Services are subject to renew every year on the anniversary of the purchase date. Payment is due unless the service is cancelled at least 24 hours before the renewal date.

Non-payment for renewal and failure to cancel the service within 28 days of the renewal date will incur a £30 administrative fee.
Failure to renew your service will mean all the registered office post will either be held by the system (if scanned) and only released once payment has been made for the renewal or will be returned to the sender.

Failure to renew the service and not change the registered office address will also mean that we reserve the right to submit a request to remove registered office address from the records of the subsequent jurisdiction.

Bank Account Opening

Where LegalGenius™ arrange banking services for Client the following shall apply:

We only act as an intermediary providing assistance in relation to the provision of banking facilities as part of company formation services. The Client accepts that LegalGenius™ makes no guarantee of being able to arrange such facilities and accepts that the arrangement of the same is subject to the status and it is entirely at the discretion of the bank or other financial institution. The Client accepts that where we have used reasonable endeavours to arrange banking, but the Client has been rejected by the bank for any reason whatsoever then LegalGenius™ shall be deemed to have provided the service in relation to banking to the full satisfaction of the Client. For the purpose of this clause, submission to two banks shall constitute reasonable effort.

For the avoidance of doubt, “Local Bank Account Opening” shall refer to Main Stream, High Street, Private Banks or such other financial institutions registered in the country of incorporation while “International Bank Account Opening” shall refer to Electronic Money Institutions, such as Wise, Payoneer, and Revoult.

The Client accepts that any banking or card service and the use thereof ultimately provided to the Client by a bank or other financial institution will be subject to the terms and conditions of the bank or financial institution providing the bank account or card and the Client further accepts that we make no representation to the Client as to the terms and conditions which may be applied by any bank or other financial institution.
The operating and initial or other funding of opened accounts is entirely the Client’s responsibility and LegalGenius™ shall not be responsible for or involved in same.

Price of Services

The price for any services that you purchase from us includes VAT and other company registration fees incurred by a subsequent jurisdiction excluding the fees to purchase licences which can be required in order to operate in a specific business sector depending on the company formation legislation of the chosen jurisdiction. The total purchase price, including VAT, if any, will be displayed in your shopping cart prior to confirming the order.

We reserve the right to periodically update the prices on the website and to add to, amend or withdraw the products and services that we offer, without prior notice. Every effort is made to ensure that the prices are correct, but in the event of a serious error, the transaction shall be voided and you would then be entitled to a full refund. We shall not be liable to anyone for withdrawing or amending any of the products we sell or for refusing or failing to process an order.

Refund Policy

If you purchase your company and change your mind within 14 days and before submission, we will refund all monies paid to us, minus the card processing fees where applicable. Refunds cannot be given once the company has been submitted. If we cannot incorporate your company or open a bank account for some reason, we will refund all monies paid to us. Other products and services will be refunded (minus card processing fees where applicable and minus the value of the service that is provided up to the point you cancel) provided that we are notified within 14 days of the purchase taking place.

Proof of Identity

Clients who purchase a company and Virtual Office Services must provide valid proof of their postal address and a valid ID in accordance with the Money Laundering Regulations and The London Local Authorities Act. Provision of Address Services are subject to receipt of this information. Failure to provide satisfactory proof of a client’s postal address and valid ID will result in the termination of the service and we will apply to remove our address as your registered office address. We reserve the right to levy an administrative fee for our time in seeking an ID and terminating the service.

Proof of Address

Clients who purchase a company formation package must provide valid proof of their postal address and a valid ID for the account holder in accordance with the 2017 Anti-Money Laundering (AML) Regulations. Provision of the company formation is subject to receipt of this information.